STORE POLICIES
Customer service
In our customer service area, we take pride in giving you the best possible shopping experience. We're here to answer all your questions and make sure you find exactly what you need.
Our customer support team is available to help you every step of the way. If you have questions about sizes, colours, styles, or anything else related to our products, feel free to contact us. We are committed to making your Pravus shopping experience easy, pleasant, and successful.
You can contact us via email at pravusstore@gmail.com
Privacy & Security
At Pravus, we understand the importance of protecting your personal data and ensuring the security of your online transactions. We are committed to providing you with a safe and secure shopping experience at our store. Here we detail how we take care of your privacy and security:
1.Personal data protection: We value your privacy and treat your personal data with the highest level of care. All information you share with us, such as your name, address and payment details, is treated confidentially and is used only to process your orders and provide you with personalized service.
2. Advanced Security Technology: We use cutting-edge security technologies to protect your data and transactions. Our website is encrypted with SSL (Secure Sockets Layer), which ensures that the information you share is protected from unauthorized access.
3.Secure Payment Process: When you shop at Pravus, you can be sure that your financial information is protected. We work with reliable and secure payment gateways that meet the highest security standards in the industry.
4.Transparent Privacy Policy: Our privacy policy is designed to explain how we collect, use and protect your information. We recommend you review our policy to better understand how we handle your data.
5.Communication Options: We will only send you communications related to your Pravus purchases and account, unless you have opted in to receive newsletters and promotions. We respect your communication preferences and will never share your information with third parties for marketing purposes without your explicit consent.
6.User Rights: At Pravus, we respect your rights under privacy laws. If you wish to access, correct or delete your personal data, you can contact our customer service team, and we will be happy to assist you.
7.Cookies and Tracking: We use cookies and similar technologies to improve your experience on our website and to understand how you interact with it. You can adjust your cookie preferences at any time from your browser settings.
At Pravus, we strive to keep the privacy and security of our customers a top priority. If you have additional questions about our privacy and security practices, please feel free to contact our customer support team. We are here to give you peace of mind while you enjoy your online shopping experience.